Noticeboard

We are requesting  all patients attending  the surgery are to wear a face covering.  This does not have to be a clinical face mask. A scarf would be suffice as a face covering .  Your cooperation is much appreciated.


PLEASE NOTE DUE TO COVID-19 THE SURGERY WILL CLOSE AT 12.45 EVERY DAY FOR 15 MINUTES TO ALLOW OUR STAFF TO CLEAN THE WAITING AREA.

PLEASE SEE THE LINK BELOW FOR A HELPFUL VIDEO ON ACCESSING HEALTHCARE DURING THE CORONAVIRUS OUTBREAK

https://youtu.be/nRN5qICY6Xs

ADVICE FOR PARENTS WITH CHILDREN DURING COVID-19 OUTBREAK

Please click the following link to view a useful poster to help your children during this time Parents advice

PRESCRIPTION NOTICE

Due to the high demand in requests for prescriptions the turn around time is now 72hrs. We are working hard to process these requests as quickly as we can. Please only order if you are due to run out.

BABY CLINIC

BABY CLINICS WILL STILL BE HELD EVERY WEDNESDAY AS USUAL BUT THERE WILL BE NO HEALTH VISITOR AVAILABLE UNTIL FURTHER NOTICE AND YOU MUST BOOK AN APPOINTMENT, WALK IN APPOINTMENTS NOT AVAILABLE. WE DO ADVISE THAT PLANNED IMMUNISATIONS SHOULD GO AHEAD AND THESE WILL BE AVAILABLE FROM A GP.


 


We are now on Facebook and Twitter !

Please follow us for the latest Practice updates & news!

Tests & Results

Get a Blood Test

You can make an appointment with either the clinical assistant or the practice nurse or phlebotomist for blood tests which have been authorised by the doctor. The clinical assistant is trained to take blood but is not a qualified nurse.

Handing in Specimens

You may be asked by your doctor or nurse to provide a urine or stool sample to be handed in to Reception at a later date/time.  Please be aware that these samples need to be brought in no later than 17.00 hours Monday to Friday.  This is to ensure that the samples are here in time to go with the last collection by the courier who transports them to the laboratory for testing.

Test Results

Here at The Grove Medical Group, we aim to make sure that any test results which are sent off on your behalf are returned and reported on as soon as possible.  Please be aware that it takes around 7 days for the majority of test results to be returned to the practice and to be reviewed by the requesting clinician.  To that end, we would ask that you do not call the practice to request your test results as the GP will call you if there is a need, or a letter will be sent to you asking you to make either an appointment or to call the surgery.  We hope that this will reduce the high level of unnecessary calls which we are currently experiencing at the practice and lead to a better service overall. Please be assured that, where necessary, our Clinical staff will always call you before the seven day period if there is any urgent requirement to review you based on the results received at that point.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website