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Noticeboard

We are requesting  all patients attending  the surgery are to wear a face covering.  This does not have to be a clinical face mask. A scarf would be suffice as a face covering .  Your cooperation is much appreciated.


PLEASE NOTE DUE TO COVID-19 THE SURGERY WILL CLOSE AT 12.45 EVERY DAY FOR 15 MINUTES TO ALLOW OUR STAFF TO CLEAN THE WAITING AREA.

PLEASE SEE THE LINK BELOW FOR A HELPFUL VIDEO ON ACCESSING HEALTHCARE DURING THE CORONAVIRUS OUTBREAK

https://youtu.be/nRN5qICY6Xs

ADVICE FOR PARENTS WITH CHILDREN DURING COVID-19 OUTBREAK

Please click the following link to view a useful poster to help your children during this time Parents advice

PRESCRIPTION NOTICE

Due to the high demand in requests for prescriptions the turn around time is now 72hrs. We are working hard to process these requests as quickly as we can. Please only order if you are due to run out.

BABY CLINIC

BABY CLINICS WILL STILL BE HELD EVERY WEDNESDAY AS USUAL BUT THERE WILL BE NO HEALTH VISITOR AVAILABLE UNTIL FURTHER NOTICE AND YOU MUST BOOK AN APPOINTMENT, WALK IN APPOINTMENTS NOT AVAILABLE. WE DO ADVISE THAT PLANNED IMMUNISATIONS SHOULD GO AHEAD AND THESE WILL BE AVAILABLE FROM A GP.


 


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Patient Information Sharing and GDPR

Patient Information Sharing and GDPR (General Data Protection Regulation)

On 25 May 2018 the EU General Data Protection Regulations 2018 come into force in the UK. These Regulations strengthen the law in relation to data protection and privacy.

We very much welcome the change in the law, which will give you more control over your personal data. Pkese click on the links below for further information.

What is GDPR

Privacy Notice for Patients

Privacy notice for Children

Data Sharing Opt Out form

Records retention policy

Accessing your Health Record (a Subject Access request)

Under the new GDPR 2018 regulations individuals have a right to apply for access to view or to obtain copies of what information the surgery holds about you and to have it amended should it be inaccurate. A subject access request can be made electronically, in writing or verbally.
Please complete the SUBJECT ACCESS REQUEST FORM by clicking here
To see a copy of your health record or ask to see part of it relating to specific points, please complete the relevant sections of the SUBJECT ACCESS REQUEST FORM and send to:

FAO Rachel Gardner, The Grove Medical Group, 1 The Grove, Gosforth, Newcastle upon Tyne, NE3 1NU

or email to  rachel.gardner3@nhs.net.

Before access is provided the identity of the person making the request must be verified so proof of identity will be required. e.g.  a driving licence or passport with photo id.
The Practice has 28 days to provide a copy of the data. This 28 day time limit may be extended for two months for complex or numerous requests where the data controller needs more time to collate and supply the data. Individuals should be informed about this within 28 days 


 
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