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We Are Closed

Closed for the Bank Holiday on Monday 28th August.

Monday, 28th August, is the Late Summer Bank Holiday so The Grove Medical Group will be closed.

We will reopen as normal on the morning of Tuesday, 29th August. Here’s what to do to get prepared or if you need help over the long weekend.

Reorder repeat prescriptions early

If you have regularly prescribed medication that needs to be reordered, please do so as soon as possible. A minimum of 2-3 working days is needed from us receiving a request to it being ready to collect, but with bank holidays and how busy the practice is, we would encourage you to allow more time.

You can request a repeat prescription through the NHS app. The service is available 24/7, and you can choose a local pharmacy to collect your medication from. 

Getting help while we are closed

Your first port of call for medical help when the practice is closed should be NHS 111.

By visiting or by calling 111, you can:

  • Get help and advice 24 hours a day, 7 days a week
  • Check your symptoms and get advice on conditions and medication.
  • Find self-help resources and links.
  • Find out what services are available near you.
  • Be connected to a nurse, emergency dentist, pharmacist, or GP.
  • Get a face-to-face appointment if you need one.

You should only ever call 999 or go to Accident and Emergency if it is a life-threatening situation.

Other help

The Ponteland Road Urgent Treatment Centre in Cowgate is a Nurse-led unit for patients with minor illnesses and injuries.

It is open from 8 am to 10 pm every day of the year. No appointment is needed; you can turn up and wait to be treated.

Urgent treatment centres can assess and treat:

  • Minor burns
  • Scalds
  • Infected wounds
  • Sprains
  • Cuts
  • Grazes
  • Possible broken bones

Local community Pharmacists are also available to offer you advice and treatment for minor illnesses such as migraines, teething, allergies and fevers.

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