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Repeat Prescription

Please allow 2-3 working days for us to process prescription requests before you collect them.

You can also nominate a pharmacy to have your prescription sent to directly.

The NHS App

The quickest and easiest way to request a repeat prescription is through the NHS App.

Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.

You can also use the NHS App to book appointments, get advice, views your records and more.

Through our website

If you have signed up to use our online services, then you can also send a request that way by going to the following website https://systmonline.tpp-uk.com/

As well as medication details and issue dates, you can also nominate a pharmacy to collect  your prescription. This can be a more convenient option than coming to the practice.

If you have not yet signed up for our online services, please speak to the Reception team to get access.

By Telephone

You can request a prescription by calling 0191 213 2778 during our normal opening hours. Please be aware that our phone lines may be busy at certain times – especially early in the morning.

In-Person

Visit us at The Grove Medical Group and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.

Private Prescriptions Policy

We are aware that given current NHS wait times, some of our patients opt to see a private doctor. This statement clarifies our position on prescriptions.