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Please note the surgery is closed for staff training from 12pm on Thursday 19th March.   Online requests will be switched off at 11.15am to allow GPs time to process them before we close and staff will be able to deal with urgent requests over the telephone up until 12pm.  We will reopen as normal the following day. If you need medical help whilst we are closed, call 111 or visit 111.nhs.uk. If you need urgent medical help, call 999.  
We Are Closed

August Bank Holiday: We will be closed on Monday, 26th August.

The Grove Medical Group will be closed for the August Bank Holiday on Monday, 26th.

We will reopen as normal on the morning of Tuesday, 27th August. Here’s how to get prepared or if you need help over the long weekend.

Reorder repeat prescriptions early

If you have regularly prescribed medication that needs to be reordered, please do so as soon as possible.

Please allow at least three full working days from requesting a repeat prescription to it being available to collect.

The quickest and easiest way to reorder repeat prescriptions is through the NHS App.

You can also choose a regular pharmacy to collect your medication. If you might be away from home, you can generate a barcode to pick up your prescription at any other pharmacist.

Pharmacy Opening Times

Please be aware of the opening times of your chosen pharmacy to ensure there is enough time for us to process your prescription requests.

Find a Pharmacy and check their opening times on the NHS website.

Think Pharmacy First

Pharmacies can help with more common conditions than ever before, including medication without a prescription or the need to see a GP first.

Here’s what you get help with:

  • Earache/ear infections (aged 1-17)
  • Impetigo/skin infections (1 year +)
  • Infected insect bites (1 year +)
  • Shingles (Aged 18+)
  • Sinusitis (Aged 12+)
  • Sore throats (5 years +)
  • Uncomplicated Urinary Tract Infections, or UTIs (Women aged 16-64)

Over 10,000 pharmacies – 95% of all those in England – have signed up.

Remember, you don’t need an appointment. You can visit any Pharmacy, and they are often open when we are closed, especially over Bank Holidays and weekends.

NHS 111

For more medical help when the practice is closed,  you can use NHS 111.

By visiting 111.NHS.uk or by calling 111, you can:

  • Get help and advice 24 hours a day, 7 days a week
  • Check your symptoms and get advice on conditions and medication.
  • Find self-help resources and links.
  • Find out what services are available near you.
  • Be connected to a nurse, emergency dentist, pharmacist, or GP.
  • Get a face-to-face appointment if you need one.

You should only ever call 999 or go to Accident and Emergency if it is a life-threatening situation.

Urgent Care

The Ponteland Road Urgent Treatment Centre in Cowgate is a Nurse-led unit for patients with minor illnesses and injuries. No appointment is needed; you can turn up and wait to be treated.

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