Struggling to Cope? Free, Confidential Mental Health Support Is Just a Text Away
If you’re feeling overwhelmed, anxious, or simply not yourself, you’re not alone – and you don’t have to face it alone. Support is now just a text away.
📱 Easy, 24/7 Support at Your Fingertips
By texting ‘CALMER’ to 85258, anyone in the North East and North Cumbria can access free, confidential mental health support at any time.
This service is powered by Shout, a trusted UK mental health text service run by the charity Mental Health Innovations, and funded by the NHS North East and North Cumbria Integrated Care Board.
Whether you’re dealing with anxiety, stress, loneliness, depression, self-harm, or suicidal thoughts, trained volunteers are here to listen and help you feel calmer.
💬 How It Works
- Text ‘CALMER’ to 85258
- You’ll receive a few automated messages while you’re connected to a trained volunteer
- Once connected, you’ll have a confidential conversation at your own pace
This service is free, anonymous, and won’t appear on your phone bill. No app downloads, no data usage – just support when you need it.
🧠 Why Mental Health Matters
Mental health challenges can affect anyone, anytime. It’s easy to overlook our well-being when life gets busy, but taking care of your mental health is just as important as your physical health.
The North East and North Cumbria NHS emphasizes three key steps:
- Look after yourself: Engage in activities that promote your well-being
- Look out for others: Check in on friends, family, and colleagues
- Get help early: Don’t wait for things to escalate; seek support when you first notice signs of struggle
Small actions like mindful breathing, taking a walk, or talking to someone can make a big difference. For more tips and resources, visit the [North East and North Cumbria NHS mental health page.
📞 Other Support Options
If you or someone you know is in a mental health crisis:
- Call NHS 111 and select the mental health option. Available 24/7
- If you’re deaf or have hearing loss, use NHS 111 – SignVideo or the 18001 111 Relay UK app
Local crisis lines are also available:
- Cumbria: 0800 652 2865
- Newcastle or Gateshead: 0800 652 2863 (Adults), 0800 652 2864 (Children)
- North Tyneside or Northumberland: 0800 652 2861
- South Tyneside or Sunderland: 0800 652 2867 (Adults), 0800 652 2868 (Children)
Text numbers are available for those who are deaf or have communication difficulties.
🌈 Take the First Step
Reaching out for help can feel daunting, but it’s a sign of strength, not weakness. Whether it’s through a text, a call, or a conversation with someone you trust, taking that first step can lead to feeling better.
Remember, you’re not alone, and support is always available.