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Mental health crisis text service:

Published on: 29 May 2025

Mental health crisis text service:

People who find themselves in a mental health crisis can now get urgent support by TEXT.

Text ‘CALMER’ to 85258, for free, confidential, 24/7 text support if you are struggling to cope.

This service is for anyone in the North East and North Cumbria region experiencing anxiety, stress, loneliness, depression, self-harm, suicidal thoughts, or other mental health challenges.

Need urgent help right now?

If you, or someone you know, are in a mental health crisis and need urgent support, you can now call NHS 111 and select the mental health option.

NHS 111 is available 24/7.

If you are deaf or have hearing loss please use NHS 111 – SignVideo or use the 18001 111 Relay UK app.

For more information and urgent mental health support, visit the Cumbria, Northumberland, Tyne and Wear NHS FoundationTrust website at cntw.nhs.uk/need-help-now.