How to Switch Profiles in the NHS App

If you have proxy access to the health records of a family member or someone else you look after, here is how to switch to their profile in the NHS App so you can act on their behalf.

Follow the step-by-step instructions or watch the video below:

Open the NHS App on your smartphone
Tap More in the top right
Tap Linked profiles
Select the profile you want to switch to
Confirm by tapping Switch to this profile.
The yellow box at the top will show who you are acting on behalf off
Tap Appointments to book, manage and view past appointments
Tap Prescriptions to view orders and request any repeat medication
Tap Your health to view allergies, test results, medicines and more
To switch back to your profile, tap More
Tap Switch to my profile