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We Are Closed

We are closed

Below you can find the options available to you until we reopen.

Depending on your needs, calling us may not always be the best option. Patients can access many services digitally, and we may have already answered your query in our questions section.

Out of Hours

If you need non-urgent medical help when we are closed, you should use NHS 111.

Visit NHS 111 or Call NHS 111 (free from all landlines and mobiles).

Trained staff will ask you to explain your issue and provide a course of action. They may give advice, direct you to more information, refer you to another service, or offer an out of hours appointment at a central location.

For urgent but not life-threatening situations such as suspected broken limbs, sprains, cuts, grazes, and minor burns, scalds or head injuries, you can visit an urgent treatment centre or minor injuries unit.

Urgent Care:

Ponteland Road Health Centre
169 Ponteland Road
Newcastle upon Tyne

If you are unsure of your best option, please use NHS 111 in the first instance.

In an Emergency

You should only call 999 or visit Accident and Emergency if it is a life-threatening emergency.

If someone is having a heart attack or stroke, call 999 immediately. In these situations, every second counts. Other emergencies include loss of consciousness, acute confusion, fits that are not stopping, chest pain, breathing difficulties, severe bleeding that will not stop, severe allergic reactions or severe burns or scalds.

Opening Times

Monday: 8:00 am to 6:30 pm
Tuesday: 8:00 am to 12:30 pm / 1:30 pm to 6:30 pm
Wednesday: 8:00 am to 6:30 pm
Thursday: 8:00 am to 6:30 pm
Friday: 8:00 am to 6:30 pm
Saturday: Closed
Sunday: Closed

To find out more about staff training dates and bank holidays, please use the link below.


Contact Details

0191 213 2778

The Grove Medical Group

The Grove Medical Group, 1 The Grove, Gosforth, Newcastle upon Tyne, NE3 1NU

Enhanced Access

As part of Jesmond Lower Gosforth Primary Care Network, we have access to a specific number of pre-bookable evening and weekend appointments.

Appointments are hosted in our network hub at 200 Osborne Road and run until 8 pm on weekdays and from 9 am to 5 pm on Saturdays.

Our Practice team may offer you an appointment based on your specific needs.

Please note access to our network hub is by appointment only.

It is not a walk-in service, and the venue is not open for general enquires. All requests still need to be made during normal practice opening hours.

Network Hub

200 Osborne RoadJesmond, Newcastle upon TyneNE2 3LD

Staff Training & Bank Holidays

As well as public holidays, the practice will also periodically close for staff training.

These regularly scheduled training sessions enable staff to stay up to date on any new initiatives or developments, review and revise practice policies and make sure our high standard of patient care is maintained.

Specific Date Opening Times:
17th October 2023: 8:00 am to 12:00 pm
14th November 2023: 8:00 am to 12:00 pm
6th March 2024: 8:00 am to 12:00 pm
Public Holiday in England:
Christmas Day : 25th December 2023
Boxing Day : 26th December 2023