louisemillican – The Grove Medical Group

Improving Patient Access -Frequently Asked Questions about Improving Patient Access at The Grove

January 19, 2024

Why is the way I book a GP appointment changing? The Grove is dealing with unprecedented demand on GP appointments. The wait time for a routine appointment has increased steadily over the last 12 months from 7 working days, to over 5 weeks at certain periods. This is despite The Grove offering up to 1000 … Continued

Changes at The Grove Medical Group

December 16, 2023

By louisemillican

Updated 3/6/25 Online Requests Sytem In early 2024 the surgery the practice moved to a new triage system where we ask patients to initially provide some information to enable them to be triaged correctly. Many of you may be aware of the current pressures which are affecting General Practices nationwide. The overall demand for appointments … Continued

July 2023 – What was going on at our surgery

August 23, 2023

By louisemillican

We have had a very busy July at the surgery and would like to share with you our statistics from this period.