Contact us Online
Our online system is quick, convenient, easy to use, and it gets you the help you need when you need it. Please complete our online form to submit a medical/admin request. Please Note – Due to IT updates in relation to medical requests we are now able to offer an option for ‘New Medical Request’ and ‘Existing Medical Request’
Submitting an online request
You can use our website to send a message directly to one of our GPs. Patients with SystmOnline or Airmed accounts can also submit requests via those platforms.
- Select the correct medical or adminstration button and then choose your option and fill in the quick questionnaire and enter your details, please note if you are filling out on behalf of a patient it will also ask for your details.
- Our Doctors will look at all clinical requests and decide how best to help you
- If an appointment is best, we’ll send you a link to book a time convenient to you
- You might be signposted to a self-help advice, a pharmacy or another NHS service
- Lots of requests can be resolved without you needing to come to the practice
- If you have a clinically urgent problem for today outside of our online triage times please ring reception who will take details and pass to the triage doctor.
This replaces our traditional appointment and eConsult systems, and will make best use of our appointment capacity, and help patients quicker.
How it works
Manage your health online with the NHS App or through SystmOnline if you are already registered for that service.
Prescriptions, test results, medical records can be accessed via these platforms.
