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The surgery will be closed on New Years Day and will reopen from 8.00am on Friday 2nd January 2026. If you need medical help during this period call 111 or visit 111.nhs.uk.  If you need urgent medical help, call 999.  Please link on our website which has details of some pharmacies which are open over the festive period.  Our Christmas Opening Times: Please Order Prescriptions Early – The Grove Medical Group
We Are Open
0191 213 2778

How can I make an appointment if I’m not online?

Published on: 30 Jan 2024

  • We would encourage those who can, to use the online service as this is the quickest and most efficient way to get help.
  • If you cannot access this there are other options:
    1. A family member or carer can fill in the brief form on your behalf
    2. Ring the practice in the usual way and our reception team will fill in the form on your behalf.
  • Please note- walk in patients will be given a paper copy of the form to fill in and this will be added to the triage list in time order to ensure equity and fairness for patient access.