- Patient safety is the main benefit. Patients will be reassured that their request will be looked at the same day by a Grove GP and triaged appropriately. Rather than the current system where they could be waiting weeks for an appointment.
- With improved efficiency and use of local services, we hope wait times for appointments will reduce.
- Increased continuity: patients with ongoing issues will be able to book with their regular GP.
- We will be able to direct patients to GPs who have a special interest in a certain area- e.g GPs with expertise in women’s health, ENT and musculoskeletal conditions.
- Urgent appointments will be clinically triaged by a GP- so they are available for those that need these.
- The functionality will be turned on at 7am to help workers have improved access to the surgery.
- The self-book system will allow patients to book their own routine appointment online, so patients can choose the GP of their choice from all available appointment times.
- Reduced waits for telephone contact with the practice.
- The system will be much fairer, ensuring equitable access for all of our patients by creating one safe route into the practice.
What are the benefits for patients?
Published on: 30 Jan 2024