Repeat Prescription
Please allow 2-3 working days for us to process prescription requests before you collect them.
You can also nominate a pharmacy to have your prescription sent to directly.
The NHS App
The quickest and easiest way to request a repeat prescription is through the NHS App.
Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.
You can also use the NHS App to book appointments, get advice, views your records and more.
Through our website
If you have signed up to use our online services, then you can also send a request that way by logging into SystmOnline
As well as medication details and issue dates, you can also nominate a pharmacy to collect your prescription. This can be a more convenient option than coming to the practice.
If you have not yet signed up for our online services, please speak to the Reception team to get access.
By Telephone
You can request a prescription by calling 0191 213 2778 during our normal opening hours. Please be aware that our phone lines may be busy at certain times – especially early in the morning.
In-Person
Visit us at The Grove Medical Group and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.
