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Your Views

The practice and our staff are here to provide patients with the best possible care.

Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.

Here are three ways you can share your thoughts with us.

The NHS Friends and Family Test

The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.

It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.

Patient Participation Group

A Patient Participation Group, or PPG, is a volunteer group of patients who work collaboratively with GP staff to help plan and improve practice services by ensuring that your views as patients are always represented.

If you would like to find out more about our PPG, then please contact the practice by email or ask to speak to Louise Millican.

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