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Northern Gas Works will begin roadworks on Great North Road starting the week of 5th May. Four-way traffic lights at The Grove junction will be in place for around two weeks, then will move further along the road for ten more weeks. Please allow extra travel time to avoid delays and help clinicians stay on schedule.
We Are Open

Feedback

The practice and our staff are here to provide patients with the best possible care.

Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.

There are two regular ways you can share your thoughts with us.

Patient Participation Group

A Patient Participation Group, or PPG, is a volunteer group of patients who work collaboratively with GP staff to help plan and improve practice services by ensuring that your views as patients are always represented.

The NHS Friends and Family Test

The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.

It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.

Comments, Complaints, Compliments and Suggestions

We welcome comments and suggestions and will try to deal swiftly with any complaints.