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Monday 10th March update at 8.20am -  Unfortunately we are having problems with our phone lines this morning.  The phone company is aware of this and working on fixing the problem.  Requests can still be submitted via our online system.  We will add any updates to this message once we receive any.   Apologises for this inconvenience. Thanks The Grove Staff
We Are Open

Feedback

The practice and our staff are here to provide patients with the best possible care.

Your views and feedback help us understand how the services we deliver are received. We want to hear about your experience as patients – both what we’re doing well and what you would like to see us change.

There are two regular ways you can share your thoughts with us.

Patient Participation Group

A Patient Participation Group, or PPG, is a volunteer group of patients who work collaboratively with GP staff to help plan and improve practice services by ensuring that your views as patients are always represented.

The NHS Friends and Family Test

The NHS Friends and Family Test is a simple, anonymous way for patients to give feedback after receiving care or treatment.

It’s used across the NHS to help understand if patients are happy with the services we provide or where improvement is needed.

Comments, Complaints, Compliments and Suggestions

We welcome comments and suggestions and will try to deal swiftly with any complaints.

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