Your Practice Charter Dear Patient, GPs and their practice teams provide the vast majority of NHS care outside of hospitals, supporting you and your family throughout your lives. In a perfect world, we want to be able to offer every patient: Safety – prompt access to a GP or practice nurse you trust, with well-staffed … Continued
Understanding Your Health: A Patient’s Jargon Buster This guide explains common terms, staff roles, and NHS services in plain language so you can feel confident managing your health. Common medical terms you might hear When you come to your GP, take a test, or get a prescription, you might hear medical words that sound complicated. … Continued
NHS.uk: You and Your General Practice You and Your General Practice (YYGP) was created to help patients know what to expect when using their GP services, and how to get the most support from the GP team. YYGP also helps patients share feedback or raise concerns. This can be done with their GP practice, Healthwatch, … Continued
Alcohol support services: Get help, advice and support for your alcohol use or for someone you care for
The NHS Constitution explains your rights when using NHS services in England.
The Healthier Together App: Support, Advice and Reassurance for Parents The Healthier Together App gives parents and guardians help, advice and reassurance when worried about their child. The app and website have been developed specifically for the North East, and provide clear, reliable advice from trusted NHS sources. How it works Here’s how it works … Continued
Find your NHS Number Your NHS number is unique to you. It’s a 10-digit number that helps everyone in the NHS identify you and match your details to your health record. Knowing your NHS number can save you time when accessing NHS services. If you need your NHS number, you can find it in your … Continued
This easy-read guide shows you who can get free NHS prescriptions.
How your GP Team can help you
Prescriptions: Who pays what? In England, there can be a cost when you need prescribed medication. Prescriptions in Wales, Scotland and Northern Ireland are free. Some items are also free, such as contraception or medicine prescribed when you are staying in hospital. Standard Costs As of 1st May 2024, the standard cost of an NHS … Continued
