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Sophie

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I started working in reception in August 2025, where I assist patients face to face, over the phone and through the online triage system.  

Josh

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I joined the practice in September 2025 as an apprentice. I answer phone calls, assist patients at the front desk, and file paperwork. I am also completing an NVQ in Business Administration alongside my work. I am looking forward to developing my skills within healthcare.

Hanna

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I started working at the surgery in March 25 as a receptionist, this is my first full time role and I am looking forward to gaining experience at the surgery.  I answer phonecalls, assist on the front desk and help with general admin and queries. I am also completing an NVQ in customer care whilst … Continued

Lola

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I started working at the surgery in March 25 as a receptionist,  I am also completing an NVQ in customer care whilst working.  I am keen to expand my experience working with the public and learning more about working in a health care environment.

Deborah Ashpool

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Introduction I work full time within the reception team.  My role includes patient navigation working within our GP triage office supporting the GPs with the incoming online requests.  I assist patients when answer phone calls, processing prescriptions, and when on the front desk. 

Susan Brown

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Introduction I assist patients in booking and managing their appointment requests, processing their prescription requests, and answering patients’ calls throughout the day. I greet patients at the reception desk, deal with their queries and register new patient applications and process any incoming electrical documents on behalf of patients.

Silvija Maziliauskiene

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Introduction I have worked at the surgery since October 2023 initially as a Patient Care Navigator and I assisted the practice Triage Implementation Team which consisted of admin/management and clinical staff in the move to the new triage system in early 2024.  I currently work between the reception and the admin team supporting patients with … Continued

Nicola Matthews

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Introduction I work part time in the reception team and as a phlebotomist with a regular blood clinic each week.