Please ensure Javascript is enabled for purposes of website accessibility

Patient Car Park Closure Notice

Due to essential roofing works, the patient car park is currently closed. We apologise for any inconvenience and ask patients to make alternative parking arrangements where possible.

Thank you for your understanding and patience while these improvements are carried out.
We Are Closed
0191 213 2778

Sophie

By

I started working in reception in August 2025, where I assist patients face to face, over the phone and through the online triage system.  

Josh

By

I joined the practice in September 2025 as an apprentice. I answer phone calls, assist patients at the front desk, and file paperwork. I am also completing an NVQ in Business Administration alongside my work. I am looking forward to developing my skills within healthcare.

Hanna

By

I started working at the surgery in March 25 as a receptionist, this is my first full time role and I am looking forward to gaining experience at the surgery.  I answer phonecalls, assist on the front desk and help with general admin and queries. I am also completing an NVQ in customer care whilst … Continued

Lola

By

I started working at the surgery in March 25 as a receptionist,  I am also completing an NVQ in customer care whilst working.  I am keen to expand my experience working with the public and learning more about working in a health care environment.

Deborah Ashpool

By

Introduction I work full time within the reception team.  My role includes patient navigation working within our GP triage office supporting the GPs with the incoming online requests.  I assist patients when answer phone calls, processing prescriptions, and when on the front desk. 

Susan Brown

By

Introduction I assist patients in booking and managing their appointment requests, processing their prescription requests, and answering patients’ calls throughout the day. I greet patients at the reception desk, deal with their queries and register new patient applications and process any incoming electrical documents on behalf of patients.

Silvija Maziliauskiene

By

Introduction I have worked at the surgery since October 2023 initially as a Patient Care Navigator and I assisted the practice Triage Implementation Team which consisted of admin/management and clinical staff in the move to the new triage system in early 2024.  I currently work between the reception and the admin team supporting patients with … Continued

Nicola Matthews

By

Introduction I work part time in the reception team and as a phlebotomist with a regular blood clinic each week.