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Welcome to The Grove Medical Group

Our committed team provides NHS health care services to patients in South Gosforth and surrounding areas.

New patients are welcome.

 

 

You are welcome at The Grove Medical Group.

We offer high-quality, patient-focused care to everyone regardless of race, religion, nationality, age, ability, sexual orientation or gender identity. We believe patients and staff in the NHS should treat each other with dignity and respect.

Contact us Online

Our online system is quick, convenient, easy to use, and it gets you the help you need when you need it. Please complete the online form to request a GP appointment/medical advice/admin requests.

From Monday 7th October our online submission times will slightly change and you will be able to submit an online request between 7am – 12pm and from 1.30pm- 3.30pm. Please note if you have a clinically urgent problem today outsite of our triage times please ring reception who will take details and pass to the triage GP.

After submitting your request, a GP will review it based on clinical urgency.  Non-urgent requests will receive a response within 48 hours.  If your request is considered urgent, you may receive a phone call, so please ensure you are available.  Please note, we can only process requests for patients currently in the UK or locally if an appointment is required.

Please note Mondays are very busy and we tend to receive double the amount of online forms.  If your request is not urgent and does not need to be looked at on a Monday we kindly ask if you could submit it on one of our other working days if possible.

Think Pharmacy First

Community pharmacies can offer treatment for seven common conditions including sinusitis, sore throats, ear aches, infected bites or stings, impetigo, shingles or uncomplicated urinary tract infections (UTI).

No appointment is needed, and you don’t need to see a GP first.

Some age limits and other restrictions may apply – click or tap the button for more.

Opening Times and Contact Details

8:00 am to 12:30 pm - 1:30 pm to 6:30 pm

Our regular opening hours, how to find us and all the ways to get in touch.

Repeat Prescriptions

Reordering a repeat prescription is quick and easy through our online services, the NHS app, over the phone or in person. You can collect medication from The Grove Medical Group or at a pharmacy of your choice.

 

Friends and Family Test

Please press the link below to complete a short set of 3 questions about your recent experience at the surgery. Many Thanks.

Private Prescriptions Policy

We are aware that given current NHS wait times, some of our patients opt to see a private doctor. This statement clarifies our position on prescriptions. 

Private Prescriptions

Patients Travelling Abroad Prescription Policy

If you are travelling abroad please see our updated policy below prior to requested your prescription

Patients Travelling Abroad Prescription Policy

 

Private Referrals and Aftercare

If you would like to find out more about being referred privately and the aftercare following this please press the below link

Patient Information -Private Referrals and Aftercare

 

Healthier Together website is a great place to find accurate and trusted NHS healthcare advice in the North East and North Cumbria.  All the information on this site has been checked by clinicians, to ensure we offer the best advice for parents, carers, young people and health professionals. You can find parental advice on poorly babies and children and tips like should my child to to school/nursery today.   The information can be translated into many different languages.

You can download the NHS Healthier Together App just visit there website https://www.nenc-healthiertogether.nhs.uk   or visit your usual app store to download

A mobile app to reduce worry for parents and care givers of young children

  • Create a secure profile for each child.
  • Easily check the child’s symptoms and get advice on what to do.
  • Some surgery’s offer direct service so you can inform them of the child’s symptoms and they can contact you directly.
  • Lots of other parents have already downloaded the app and have found it extremely useful.

Healthier Together app features:

  • Walk through symptoms checker
  • Select symptoms from clear and easy to follow images
  • Useful red, amber, green trafic light system
  • Yes or no answers
  • Gives the best way to help your child

Latest Health News

All the latest health updates, seasonal advice, and news from the practice and across the Jesmond Lower Gosforth Primary Care Network.

Staff Training: Closed from 12 pm on Wednesday 16th October

Continue reading

Managing Your Child’s Health on the NHS App: A Quick Guide

Continue reading

World Mental Health Day 2024: Coping with Stress and Burnout in the Workplace

Continue reading

Practice Events & Information

We will add information to this section regarding what is currently going on in the practice

 

Information re local events – posters are up in the surgery waiting area

 

 

https://readingforwellbeing.org.uk

There are also lots of local events and activities on the InformationNOW website as well as loads of other really useful information, press the link below to find out whats happening in your local area

https://www.informationnow.org.uk/

Newcastle Stop Smoking + Service – In partnership with the NHS

Newcastle Stop Smoking + Service are all about helping you find your own way of stopping smoking. Join their 12-week programme, and they will give you an adviser to help and encourage you, and free or cheap products for your nicotine cravings, like patches and gum.

They support adults and young people aged 11 and over who live or work in Newcastle.

See the below link to self refer or call  0191 269 1103

https://www.changegrowlive.org/stop-smoking-plus-service-newcastle/home

Minuteful Kidney

The surgery is currently collaborating with Health.io on project to look at making it easier to test for chronic kidney disease by allowing you to test from home.    Patients who suffer from diabetes (and/or other conditions who meet the criteria) will be invited to see if they wish to take part and complete the test.  Please see that attached Privacy Policy and link below where further information about this is available.

Healthy.io GP Practice Privacy Policy

https://lp.healthy.io/minuteful_info/

 

 

New Patients

Everyone is welcome at The Grove Medical Group. We are currently accepting registrations from new patients who live within our practice boundaries. Find out more and apply here.

Your Questions Answered

What are my appointment options? How do referrals work? What should I do when my GP is closed? Find answers to your questions, or ask a new one.

Online services

View your medical history, reorder repeat prescriptions or book and amend appointments through our online service, SystmOnline.

Log in below to get started.

Our People

Meet our team and find out more about their roles, responsibilities and how they work to help patients.

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