Physical Accessibility Statement
We want everyone to feel welcome and able to visit our practice. Here’s how we make it easy for people to get around and use our building:
Accountable GP
Accountable GP From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the … Continued
The Grove Outpatient Prescription Policy
Updated December 2024 Newcastle Hospitals have recently updated their outpatient prescription process, which has implications for GP practices. If the hospital team deem your medication change to be urgent they will issue a prescription for you to take to the hospital pharmacy to be dispensed immediately. If they ask for the GP practice to issue … Continued
Privacy Notice for Children
Privacy Notice for Children We keep records about you and your health so we can look after you. Your name, where you live and how old you are Who you live with and who looks after you What care we have given you Photographs we take of you Results and scans of your body like … Continued
Patients Travelling Abroad Prescription Policy
Updated June 2024 NHS Policy By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. In addition, GPs are not required by their terms of service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is … Continued
Hepatitis C Testing
Updated March 2024 Hepatitis C is a virus that affects your liver. It can be cured by taking a course of tablets. Lots of people have hepatitis C without knowing. Even if you do not know you have it, it can damage your liver and can sometimes lead to life-threatening conditions like liver cancer or … Continued
The Grove Medical Group Infection Prevention Control (IPC) Annual Statement 2024-2025
Updated March 2024 Infection Control Lead – Nurse Marie Burnett Infection Control Admin Leads – Louise Millican Business Care Co-Ordinator Manager/ Claire Atkinson Practice Manager Executive Partner – Dr Laura Hannon The Grove Medical Group is committed to providing a clean and safe environment for its patients, staff and visitors. All staff continually strive to … Continued
Shared Care Agreements
Shared Care Agreements From 1st October 2023, will no longer accept new Shared Care agreements. This decision has been made jointly with our neighbouring practices in and Primary Care Networks. We have been receiving a growing number of requests from an increasingly large number of providers. These requests place an increasing amount of work on … Continued
Seeing your medical records in the NHS App
Seeing your medical records in the NHS App From 31st October 2023, anyone aged 16 or over using the NHS App can see any new information relating to their healthcare. This also applies to those using the NHS login system through the NHS website or any other online access system, such as that we use … Continued