Susan Shiel
Introduction I am the Lead Triage Co-Ordinator and I support the GPs and staff with the incoming online requests from patients.
Joseph Baker
Introduction I started working at the surgery in 2017 as an Officer Learner and then following this I was employed as a full time receptionist. My current role at the practice is ENT Administrator and this entails all of the admin work related with our specialist ear, nose and throat clinics we offer.
Carolyn Johnson
Introduction Some of my responsibilities include typing medical referrals, booking hospital appointments, and scanning patient correspondence into patient records. I came to work at The Grove in November 2018.
Kayleigh Lord
Introduction
Rosina Mazzella
Introduction I am responsible for working out the GP Duty rotas and adding all the GP appointment clinics. I also work our Doctors in Training induction schedules and book medical student training. I support our admin team with a variety of tasks and I am lead admin support for our specialist ENT clinics. I’ve been … Continued
Daniel Mckeswick
Introduction I help take care of the IT side of things here at The Grove Medical Group, from broken computers/printers to helping patients with technical things such as the NHS app and other online services. I started in October 2020 and work full time.
Charlotte Mcdonough
Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also process workflow letters and help support the admin team. I joined The Grove in June 23
Alison Noble
Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also look after the workflow for hospital correspondence and deal with medical reports for insurance companies. I joined The Grove in September 2021.