Introduction Some of my responsibilities include typing medical referrals, booking hospital appointments, and scanning patient correspondence into patient records. I came to work at The Grove in November 2018.

Introduction I am responsible for connecting patients to the Ear Nose and Throat (ENT) Service. I deal with all referrals, appointments, audits, and correspondence with patients’ GP practice. I also help out on the secretary team dealing with referrals and other secretarial tasks. I’ve been at The Grove since 2012.

Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also process workflow letters and help support the admin team. I joined The Grove in June 23

Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also look after the workflow for hospital correspondence and deal with medical reports for insurance companies. I joined The Grove in September 2021.