Carolyn Johnson
Introduction Some of my responsibilities include typing medical referrals, booking hospital appointments, and scanning patient correspondence into patient records. I came to work at The Grove in November 2018.
Kayleigh Lord
Introduction
Rosina Mazzella
Introduction I am responsible for connecting patients to the Ear Nose and Throat (ENT) Service. I deal with all referrals, appointments, audits, and correspondence with patients’ GP practice. I also help out on the secretary team dealing with referrals and other secretarial tasks. I’ve been at The Grove since 2012.
Alex Fox
Introduction I work part time at The Grove Medical Group within the admin team. I help process medical reports, workflow patient letters, add nurse appointments and support the admin team general workload.
Daniel Mckeswick
Introduction I help take care of the IT side of things here at The Grove Medical Group, from broken computers/printers to helping patients with technical things such as the NHS app and other online services. I started in October 2020 and work full time.
Charlotte Mcdonough
Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also process workflow letters and help support the admin team. I joined The Grove in June 23
Alison Noble
Introduction My job role involves all secretarial duties including referrals from GPs to hospitals. I spend a lot of my time in contact with patients and hospitals regarding appointments/hospital queries/follow-ups. I also look after the workflow for hospital correspondence and deal with medical reports for insurance companies. I joined The Grove in September 2021.