Susan Shiel
Introduction I help and direct the patients to the right healthcare professional and am responsible for coordinating the daily administration of doctors, staff, and visitors ensuring confidentiality at all times.
Deborah Ashpool
Introduction I arrange appointments for patients, answer calls, process prescriptions, process letters onto patients’ records, and deal with queries over the desk and on the phone.
Joseph Baker
Introduction
Susan Brown
Introduction I assist patients in booking and managing their appointment requests, processing their prescription requests, and answering patients’ calls throughout the day. I greet patients at the reception desk, deal with their queries and register new patient applications and process any incoming electrical documents on behalf of patients.
Elizabeth Cowens
Introduction I’ve been at The Grove since 2002. I work full time as a Receptionist, helping patients with queries, making appointments for them, and processing prescriptions.
Natalie Grant
Introduction
Dylan Hall
Introduction
Fiona Harrison
Introduction
Abbey Macdonald
Introduction I joined The Grove in January 2022 as a Receptionist. The three main parts of my role are being at the front desk to greet patients, answering the phone to help patients with queries, and processing prescription requests.
Faye Pendleton
Introduction