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Due to a shortage of flu vaccine supplies we are unable to invite all patients who are eligible in the 50-64 age group category and therefore we have prioritised patients in that age group with health conditions.  If you are in this age group and do wish to have a flu vaccine and have not heard from us, local pharmacies are providing these free of charge.  If we do obtain further vaccines for this age group, we will contact you.
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Susan Shiel

Introduction I help and direct the patients to the right healthcare professional and am responsible for coordinating the daily administration of doctors, staff, and visitors ensuring confidentiality at all times.

Deborah Ashpool

Introduction I arrange appointments for patients, answer calls, process prescriptions, process letters onto patients’ records, and deal with queries over the desk and on the phone.

Susan Brown

Introduction I assist patients in booking and managing their appointment requests, processing their prescription requests, and answering patients’ calls throughout the day. I greet patients at the reception desk, deal with their queries and register new patient applications and process any incoming electrical documents on behalf of patients.

Elizabeth Cowens

Introduction I’ve been at The Grove since 2002. I work full time as a Receptionist, helping patients with queries, making appointments for them, and processing prescriptions.

Abbey Macdonald

Introduction I joined The Grove in January 2022 as a Receptionist. The three main parts of my role are being at the front desk to greet patients, answering the phone to help patients with queries, and processing prescription requests.