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We Are Closed

Susan Shiel

Introduction I help and direct the patients to the right healthcare professional and am responsible for coordinating the daily administration of doctors, staff, and visitors ensuring confidentiality at all times.

Deborah Ashpool

Introduction I arrange appointments for patients, answer calls, process prescriptions, process letters onto patients’ records, and deal with queries over the desk and on the phone.

Susan Brown

Introduction I assist patients in booking and managing their appointment requests, processing their prescription requests, and answering patients’ calls throughout the day. I greet patients at the reception desk, deal with their queries and register new patient applications and process any incoming electrical documents on behalf of patients.

Elizabeth Cowens

Introduction I’ve been at The Grove since 2002. I work full time as a Receptionist, helping patients with queries, making appointments for them, and processing prescriptions.

NHS App Support Morning. Do you use the NHS App? On Friday 8th December between 8.30am - 11am there will be support staff on site at the surgery to help get you started and give guidance for using the NHS App. Please pop in if you feel this would help you. Kind Regards